Kathmandu- I have no business telling anyone at Ticketmaster how to perform their job, but if I were in charge of sending out invitations for the Taylor Swift Eras Tour presale, I would only send out as many as the systems could support.

Swift’s first tour in four years and as many albums, “Eras,” attracted millions of fans who flocked to Ticketmaster early on Tuesday to compete for tickets. Numerous people instantly used social media to report errors and delays that left them without tickets. Hours into the chaos, Ticketmaster tweeted that demand for the events was “extraordinary” and that customers in lineups should “hang tight.” Customers experienced frozen queues and faulty checkouts on the website. Additionally, certain presale occasions were moved to Wednesday.